AI Customer Support
Resolves the repetitive 60% of tickets so your team handles the hard 40%.
Business problems it solves
Order status, returns, subscription changes, account access, all self-serve.
Weekends and evenings handled at the same quality as your best rep.
Full context, sentiment and history routed to the right queue.
Typical conversation
- CustomerWhere is my order 84213?
- AiIt shipped Monday with Royal Mail Tracked 24, expected today. Tracking link on the way.
- ActionTracking URL sent, ticket auto-closed.
- OutcomeDeflected without an agent.
- Revenue£4.20 handling cost saved.
Business impact
Illustrative values based on Boafo customer benchmarks. Get your personalised numbers with the ROI Assessment.
Industries supported
Recommended integrations
Key features
- Knowledge-base grounded
- Order lookup
- Refunds workflow
- Sentiment routing
- Live agent handover
Pricing
- Up to 1,000 tickets
- KB grounding
- Email + chat
- Up to 5,000 tickets
- Order lookup
- CRM sync
- Unlimited tickets
- Multi-brand
- Priority support
FAQs
Which help desks are supported?
Zendesk, Intercom, Freshdesk, HubSpot Service Hub, plus email and web widget.
How do you avoid wrong answers?
Grounded on your KB with confidence gating and automatic handover on low confidence.
Can it action refunds?
Yes, with policy guardrails and approval thresholds.
Related AI Employees
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See detailsReady for AI Customer Support in your business?
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