AI for Law Firms That Runs First-Touch Intake 24/7, Without Giving Legal Advice
Boafo Agent gives solicitors, barristers' clerks and full-service law firms a branded AI Employee that handles first-touch intake on your website, qualifies matters against your practice areas and books consultations into the right fee earner's Google Calendar, while never giving legal advice.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Out-of-hours enquiries (family, immigration, personal injury) cool off before reception opens.
- Reception spends hours on enquiries outside your practice areas.
- Fee earners get pulled into vague first-touch calls instead of billable work.
- Intake forms collect a name and email but never the matter detail you need.
- Generic chatbots are a regulatory risk, they slip into legal advice the moment they are unsure.
How a Boafo AI Employee works for a law firm
We train an AI Employee on your practice areas, fee earner specialisms, geographies, fee approach (hourly, fixed, conditional) and your strict 'we do not give legal advice' policy. It speaks in plain English and routes everything regulated to a human.
For new enquiries it asks the matter-specific questions intake would ask: type of matter, jurisdiction, opposing party (for conflict-check triage), urgency, key dates and the client's contact details. The structured intake lands in your inbox and Google Sheets ready for a conflict check.
If the matter is in scope it offers a paid or free consultation and books it into the right fee earner's Google Calendar with Meet attached. If it is outside your practice areas it politely captures the lead or signposts.
Sensitive areas (family, crime, immigration, safeguarding) are flagged for human escalation rather than left to the AI.
Example conversation
Why teams choose Boafo Agent for this
First-touch intake 24/7
Every enquiry captured in seconds, day or night, across UK, US and EU time zones.
Conflict-check ready
Intake collects names, opposing parties and matter type so your team can run conflict checks fast.
Never gives legal advice
Trained to scope and triage, not to opine. Regulated questions are escalated, with a clear disclaimer in every conversation.
Fee earner routing
Family, employment, commercial, immigration and other matters routed to the right specialist.
Consultation booking
In-scope matters book straight into Google Calendar with Meet attached.
Branded and CRM-ready
Lives on your domain in your colours, with webhook into Clio, LEAP, Actionstep or any CRM.
Where the ROI shows up
In private-client and employment work the firm that responds first usually retains the matter. A Boafo AI Employee captures and triages every new enquiry the moment it lands and typically pays for itself the first time it retains a matter that would otherwise have gone to a competitor.
Boafo Agent is live in production today, running first-touch intake conversations and routing structured leads to human teams with the full transcript attached.
Read customer stories →What customers say about Boafo Agent
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Trusted by teams running Boafo Agent live
The pillar Boafo Agent solution: answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One virtual AI receptionist across your phone, site and inbox, trained on your business.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
Solo owners and small teams getting started with one channel.
- 1 channel (web chat or voice)
- Up to 500 conversations / mo
- Email + Sheets handoff
Professional
Most popularMulti-channel coverage for growing service businesses.
- Voice + chat + WhatsApp
- Up to 3,000 conversations / mo
- CRM + calendar integrations
Enterprise
Multi-location, custom integrations and dedicated support.
- Unlimited conversations
- Custom integrations & SSO
- Dedicated success manager
Businesses are adopting AI employees to reduce missed calls and improve response times.
An always-on team member that picks up the moment a customer reaches out, in any language, on any volume.
- Available 24/7
- Never misses a call
- Handles unlimited conversations
- Answers in seconds
Explore Solutions For Your Industry
See how teams in your sector are deploying AI Employees.
Quotes, tracking, dispatch handled around the clock.
Explore →Qualify enquiries, book viewings, never miss a lead.
Explore →Triage callers and schedule visits without taking staff off-floor.
Explore →Intake, scope, and book consultations for accountants and law firms.
Explore →Answer admissions questions and book tours 24/7.
Explore →Frequently asked questions
Does it give legal advice?
No, never. It is explicitly trained to scope and capture, not to opine. It states clearly that it is not a solicitor and routes anything regulated to a human, with the full conversation attached.
How does it support conflict checks?
Intake collects matter type, client name, opposing party where relevant and jurisdiction so your team can run a conflict check quickly before any retainer.
Can we keep certain practice areas off the AI?
Yes. Sensitive areas (for example crime, safeguarding) can be handed straight to a human from the first message rather than handled by the AI.
Will it integrate with our practice management system?
Leads are delivered to email and Google Sheets out of the box, and we send a webhook into Clio, LEAP, Actionstep, custom systems and CRMs.
Is it compliant and secure?
Conversations are stored in your tenant only with strict row-level security, UK and EU data residency, and encryption in transit and at rest. Read more on the security page.
How long to launch?
Most firms are live within a week, including practice-area routing, intake questions and consultation booking.