Virtual Receptionist Pricing, Compared Honestly
Most virtual receptionist services charge per minute and per routed call. Boafo Agent charges a flat monthly fee from £99, and answers 24/7 in your brand voice. Here's the honest comparison.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Per-minute pricing makes monthly cost unpredictable.
- Routed-call fees double your effective per-lead cost.
- After-hours surcharges punish you exactly when you need cover.
- Set-up fees and 'onboarding' charges are quietly enormous.
- Most quotes hide the true cost behind a 'starting from' headline.
How Boafo virtual receptionist pricing works
One flat monthly fee covers a branded AI receptionist trained on your business, the chat widget, voice phone line, Google Calendar booking and lead routing.
Plans start at £99 per month with unlimited conversations on standard tiers. Onboarding from £499, fixed-price, with self-onboarding waiving it on Starter and Growth.
No per-minute, no per-message, no routed-call fees. The price you sign up at is the price you pay every month.
Example conversation
Why teams choose Boafo Agent for this
Flat monthly fee
From £99/month, predictable forever.
Unlimited conversations
Standard plans don't meter usage.
Fixed-price onboarding
From £499, or self-onboard to waive.
No after-hours surcharge
Saturday at midnight costs the same as Tuesday at 10am.
Books straight into Google Calendar
No 'message-taking only' tier.
Cancel any time
Monthly billing on standard tiers.
Where the ROI shows up
For most SMEs Boafo costs less than 1/3 of a per-minute service at the same volume, and a fraction of a human receptionist, without losing coverage outside business hours.
Virtual receptionist pricing models, side by side
| Feature | Boafo Agent | Per-minute human service |
|---|---|---|
| Pricing model | Flat monthly | Per minute + routed call |
| Entry plan | £99/mo | £0 base + usage |
| Unlimited conversations | Yes | No |
| After-hours surcharge | None | Often higher |
| Books into Google Calendar | Yes | Often manual |
| Setup fee | From £499 fixed (self-onboard waives) | Often hidden |
Industry examples
Estate agents
From £99/mo covers a typical office; per-minute services hit £500+ at the same volume.
Trades & home services
Flat fee handles emergency call surges without surcharge.
Clinics
Books patient appointments without per-call routing fees.
Legal
Captures intake out of hours without metered surcharges.
Homecare
Family enquiries answered overnight at flat cost.
Hospitality
Late-night booking enquiries handled without per-minute charges.
Live with UK SMEs across property, hospitality, homecare and professional services on flat-fee plans.
Read customer stories →What customers say about Boafo Agent
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Trusted by teams running Boafo Agent live
The pillar Boafo Agent solution: answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One virtual AI receptionist across your phone, site and inbox, trained on your business.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
Solo owners and small teams getting started with one channel.
- 1 channel (web chat or voice)
- Up to 500 conversations / mo
- Email + Sheets handoff
Professional
Most popularMulti-channel coverage for growing service businesses.
- Voice + chat + WhatsApp
- Up to 3,000 conversations / mo
- CRM + calendar integrations
Enterprise
Multi-location, custom integrations and dedicated support.
- Unlimited conversations
- Custom integrations & SSO
- Dedicated success manager
Businesses are adopting AI employees to reduce missed calls and improve response times.
An always-on team member that picks up the moment a customer reaches out, in any language, on any volume.
- Available 24/7
- Never misses a call
- Handles unlimited conversations
- Answers in seconds
Frequently asked questions
What's the lowest plan?
£99 per month, flat, with unlimited conversations on standard tiers.
Are there setup fees?
Yes, fixed-price onboarding from £499 covers training, widget, calendar wiring. Self-onboarding waives it on Starter and Growth.
Are calls metered?
No on standard plans. Very high-volume deployments move to a dedicated tier with its own SLA.
How do you compare to per-minute services?
At typical SME volumes, Boafo costs less than a third of a per-minute service, and you stop being penalised for being busy.
What about white-label?
Available on the white-label tier with reseller-friendly pricing.
Is there an annual discount?
Yes, discounts apply on annual prepay. We quote during demo.
Can I cancel any time?
Yes, monthly billing on standard tiers, no lock-in.
Do you offer a trial?
We offer a 20-minute live demo trained on your real website before you commit.