AI Receptionist for Logistics Companies, Built for Freight Buyers
Boafo Agent is the AI receptionist for logistics, freight, courier and 3PL companies. It captures pallet and shipment quote requests, qualifies enterprise shipper enquiries and books calls straight into your sales team, 24/7 across UK, US, Canadian and European time zones.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Quote requests pile up overnight and lose to the carrier that replies first.
- Dispatch and ops get pulled into repeat 'where is my parcel?' chat all day.
- Enterprise shipper enquiries wait days for a first response.
- Peak season spikes overload customer service and burn out the team.
- Generic chatbots can't handle freight inputs like pallets, weight, postcodes or pickup windows.
How a Boafo AI Employee works for a logistics company
We train an AI Employee on your services, lanes, vehicle types and rate-card basics. It lives in a branded widget on your site and answers every visitor in seconds.
For quote requests, it collects the inputs your sales team would ask for: pallet count, weight, dimensions, collection and delivery postcodes, deadline, special handling. The clean brief lands in your inbox and Google Sheets, ready to price.
For tracking enquiries, it points customers to the right consignment number or status page and only escalates the genuine exceptions to dispatch.
For enterprise shipper enquiries, it qualifies against your ICP (volumes, lanes, contract size) and books a discovery call straight into your sales team's Google Calendar.
Example conversation
Why teams choose Boafo Agent for this
Quote-ready briefs
Pallets, weight, postcodes and deadlines collected before sales touches the lead.
24/7 first-response
Quotes captured overnight are in your inbox by 7am, ahead of competitors.
Tracking deflection
Routine 'where is my parcel?' chat handled without pulling dispatch off the floor.
Peak season cover
Conversation volume scales without adding seats to the customer service team.
B2B qualification
Enterprise shipper enquiries scored against volumes, lanes and contract size.
TMS-ready
Webhook into your TMS or CRM; out of the box delivery via email and Google Sheets.
Where the ROI shows up
In logistics, the carrier that quotes first usually wins the load. A Boafo AI Employee captures and qualifies every quote request the moment it arrives, day or night, and pays for itself the first time it wins a B2B contract you would otherwise have missed.
AddressCore runs a Boafo AI Employee in production today, capturing enquiries and qualifying customers from a branded widget.
Read customer stories →What customers say about Boafo Agent
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Trusted by teams running Boafo Agent live
The pillar Boafo Agent solution: answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One virtual AI receptionist across your phone, site and inbox, trained on your business.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
Solo owners and small teams getting started with one channel.
- 1 channel (web chat or voice)
- Up to 500 conversations / mo
- Email + Sheets handoff
Professional
Most popularMulti-channel coverage for growing service businesses.
- Voice + chat + WhatsApp
- Up to 3,000 conversations / mo
- CRM + calendar integrations
Enterprise
Multi-location, custom integrations and dedicated support.
- Unlimited conversations
- Custom integrations & SSO
- Dedicated success manager
Businesses are adopting AI employees to reduce missed calls and improve response times.
An always-on team member that picks up the moment a customer reaches out, in any language, on any volume.
- Available 24/7
- Never misses a call
- Handles unlimited conversations
- Answers in seconds
Explore Solutions For Your Industry
See how teams in your sector are deploying AI Employees.
Quotes, tracking, dispatch handled around the clock.
Explore →Qualify enquiries, book viewings, never miss a lead.
Explore →Triage callers and schedule visits without taking staff off-floor.
Explore →Intake, scope, and book consultations for accountants and law firms.
Explore →Answer admissions questions and book tours 24/7.
Explore →Frequently asked questions
Will it give exact freight quotes?
No. It collects the inputs your sales team needs (pallets, weight, postcodes, deadlines, handling) and sets a clear response-time expectation. Your team prices the load.
Can it integrate with our TMS?
Yes. Leads are delivered to email and Google Sheets out of the box, and we support a webhook into your TMS or CRM for tighter integration.
Does it handle tracking questions?
Yes, for routine status enquiries it points customers to the right consignment or status page, and escalates real exceptions to dispatch.
Can we route different enquiry types to different teams?
Yes. Pallet, parcel, international and enterprise enquiries can each be routed to the right inbox or salesperson.
How long to go live?
Most logistics customers are live within a week once we have your services and rate-card basics.
What does it cost?
Plans start at £99 per month flat with unlimited conversations. Setup, training and Google Calendar wiring are included.
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