The Smith.ai Alternative for SMEs Who Want Flat-Fee AI, Not Per-Conversation Billing
Smith.ai built the per-conversation model. Boafo Agent gives you the same 24/7 coverage as a branded AI receptionist for a flat monthly fee, with sales qualification, customer support and Google Calendar booking included.
Live in production with real customers. Trained on your business before launch.
What's getting in the way today
- Per-conversation pricing punishes a busy month.
- Outsourced human agents do not stay trained on your evolving services.
- Routed-call fees stack up quickly on top of the subscription.
- Hand-offs to humans add delay your customers feel.
- Hard to predict the monthly bill on variable traffic.
Boafo Agent vs Smith.ai at a glance
Boafo Agent is a fully AI-powered receptionist trained on your website, services and tone of voice. It runs 24/7 inside a branded widget on your site, qualifies visitors, answers support questions and books meetings into your Google Calendar.
Pricing is flat: £99 per month entry plan with unlimited conversations, plus a fixed-price onboarding fee from £499 (self-onboard waives it on Starter and Growth). No per-conversation charge, no routed-call fee, no hidden integration fees. Smith.ai blends human agents with AI and bills per conversation, which is great if you want humans answering but costs scale quickly with growth.
If you want a real human voice on every call, Smith.ai is the right fit. If you want a flat-fee AI Employee that scales with traffic without scaling your bill, Boafo Agent is built for you.
Both serve SMEs in the UK, US, Canada and Europe. Both integrate with Google Calendar. Boafo Agent additionally ships sales qualification, support resolution and lead routing in the same widget instead of separate add-ons.
Example conversation
Why teams choose Boafo Agent for this
Flat monthly fee
From £99/month, unlimited conversations on standard plans.
No per-conversation billing
A viral week does not multiply your invoice.
Sales + support + booking
All three jobs in one widget, not three add-ons.
Branded, not co-branded
Your logo, your colours, your voice on your domain.
Live in a week
Not a multi-week onboarding programme.
Full transcript handoff
Escalations land with the full conversation attached.
Where the ROI shows up
For SMEs that want predictable cost and AI-first delivery, Boafo Agent is the better economic fit. For brands that specifically want a human voice on every call, Smith.ai remains a strong option.
AddressCore and other Boafo customers are live in production on flat-fee plans handling sales qualification, support and bookings 24/7.
Read customer stories →What customers say about Boafo Agent
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Trusted by teams running Boafo Agent live
The pillar Boafo Agent solution: answer every call, qualify the caller, book the meeting.
Learn more →Score and route inbound leads the moment they land.
Learn more →Turn website visits and replies into booked time on your calendar.
Learn more →Run discovery, follow up, and progress deals 24/7.
Learn more →Resolve tier-1 questions instantly across phone, chat, and email.
Learn more →One virtual AI receptionist across your phone, site and inbox, trained on your business.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
Solo owners and small teams getting started with one channel.
- 1 channel (web chat or voice)
- Up to 500 conversations / mo
- Email + Sheets handoff
Professional
Most popularMulti-channel coverage for growing service businesses.
- Voice + chat + WhatsApp
- Up to 3,000 conversations / mo
- CRM + calendar integrations
Enterprise
Multi-location, custom integrations and dedicated support.
- Unlimited conversations
- Custom integrations & SSO
- Dedicated success manager
Businesses are adopting AI employees to reduce missed calls and improve response times.
An always-on team member that picks up the moment a customer reaches out, in any language, on any volume.
- Available 24/7
- Never misses a call
- Handles unlimited conversations
- Answers in seconds
Frequently asked questions
Is Boafo Agent a direct Smith.ai alternative?
Yes for the AI receptionist use case. Boafo replaces the chat + qualification + booking portion of Smith.ai with a flat-fee AI Employee. If you specifically need humans answering phone calls, Smith.ai is still a strong fit.
How does pricing compare?
Boafo is flat: £99/month entry, unlimited conversations on standard plans. Smith.ai charges per conversation in addition to subscription fees, so cost scales with usage.
Does Boafo answer phone calls?
Boafo focuses on web chat and lead routing today, with calendar booking and Google Meet handoff. Voice answering is on the roadmap; talk to us if you need it prioritised.
Can I see it answering my real customer questions?
Yes. We train a demo on your live site before the call, then show it answering your actual support and sales queries.
How fast can we switch?
Most teams switch in a week. We train on your existing site and FAQs, embed the branded widget and route leads where you want them.
Is data stored in our region?
Yes. We host EU and UK customer data in EU regions, with row-level security per tenant.