The Smith.ai Alternative for SMEs Who Want Flat-Fee AI, Not Per-Conversation Billing
Smith.ai built the per-conversation model. Boafo Agent gives you the same 24/7 coverage as a branded AI receptionist for a flat monthly fee, with sales qualification, customer support and Google Calendar booking included.
Website enquiry handling, live within days. Trained on your business before launch.
What's getting in the way today
- Per-conversation pricing punishes a busy month.
- Outsourced human agents do not stay trained on your evolving services.
- Routed-call fees stack up quickly on top of the subscription.
- Hand-offs to humans add delay your customers feel.
- Hard to predict the monthly bill on variable traffic.
Boafo Agent vs Smith.ai at a glance
Boafo Agent is a fully AI-powered receptionist trained on your website, services and tone of voice. It runs 24/7 inside a branded widget on your site, qualifies visitors, answers support questions and books meetings into your Google Calendar.
Pricing is flat: £99 per month entry plan with conversations included in your plan, plus a fixed-price onboarding fee (£499 on Starter, £999 on Growth, £1,999 on Pro; see /pricing). No per-conversation charge, no routed-call fee, no hidden integration fees. Smith.ai blends human agents with AI and bills per conversation, which is great if you want humans answering but costs scale quickly with growth.
If you want a real human voice on every phone call, Smith.ai is the right fit. If you want a flat-fee website enquiry agent that scales with traffic without scaling your bill, Boafo Agent is built for you. Voice and telephone answering are planned capabilities and are not currently included in the standard live product.
Both serve SMEs in the UK, US, Canada and Europe. Both integrate with Google Calendar. Boafo Agent additionally ships sales qualification, support resolution and lead routing in the same widget instead of separate add-ons.
Example conversation
Why teams choose Boafo Agent for this
Flat monthly fee
From £99/month, conversations included in your plan.
No per-conversation billing
A viral week does not multiply your invoice.
Sales + support + booking
All three jobs in one widget, not three add-ons.
Branded, not co-branded
Your logo, your colours, your voice on your domain.
Live in a week
Not a multi-week onboarding programme.
Full transcript handoff
Escalations land with the full conversation attached.
Where the ROI shows up
For SMEs that want predictable cost and AI-first delivery on their website, Boafo Agent is the better economic fit. For brands that specifically want a human voice on every phone call, Smith.ai remains a strong option.
AddressCore and other Boafo customers are live in production on flat-fee plans handling sales qualification, support and bookings 24/7.
See example scenarios →
Businesses running Boafo Agent live
Website questions, enquiry capture, configured qualification and booking where configured.
Learn more →Collect structured information and qualify using configured questions and business-defined rules.
Learn more →Collect appointment details and support a connected Google Calendar where configured.
Learn more →Answer website service questions, capture requirements and route enquiries to your team.
Learn more →Resolve tier-1 questions instantly on your website chat, with email handoff.
Learn more →One virtual AI receptionist on your website, trained on your business, with email handoff.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
From
£99/month
+ £499 one-time onboarding
Small businesses wanting an AI Employee on their website.
- Website chat + lead capture
- Email notifications
- Custom branding
Growth
Most popularFrom
£299/month
+ £999 one-time onboarding
Businesses that want automation, customer recovery and deeper insights.
- Everything in Starter
- Google Sheets + CRM integration
- Advanced analytics
Businesses are adopting AI employees to capture enquiries and respond faster.
A website chat agent that picks up enquiries as they arrive, qualifies them and hands the details to your team.
Frequently asked questions
Is Boafo Agent a direct Smith.ai alternative?
Yes for the AI receptionist use case. Boafo replaces the chat + qualification + booking portion of Smith.ai with a flat-fee AI Employee. If you specifically need humans answering phone calls, Smith.ai is still a strong fit.
How does pricing compare?
Boafo is flat: £99/month entry, conversations included in your plan. Smith.ai charges per conversation in addition to subscription fees, so cost scales with usage.
Does Boafo answer phone calls?
Boafo focuses on web chat and lead routing today, with calendar booking and Google Meet handoff. Voice answering is on the roadmap; talk to us if you need it prioritised.
Can I see it answering my real customer questions?
Yes. We train a demo on your live site before the call, then show it answering your actual support and sales queries.
How fast can we switch?
Most teams switch in a week. We train on your existing site and FAQs, embed the branded widget and route leads where you want them.
Is data stored in our region?
Yes. Application data is hosted in the United Kingdom (London), with row-level security per tenant. UK adequacy applies for EU data subjects.