Customer success stories
Real UK businesses running Boafo Agent live: how they cut missed enquiries, saved staff hours and recovered revenue.
Live customers
AddressCore
AddressCore uses Boafo Agent to automate customer onboarding, support and revenue recovery while delivering a faster customer experience.
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
Mijays Bar
Mijays Bar runs a live Boafo AI Event Concierge, qualifying enquiries and converting website visitors into event bookings 24/7.
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Case studies
How a logistics company cut missed calls by 78% with a 24/7 AI receptionist
Dispatchers were drowning in repeat calls about ETAs, quotes and pickup windows. After deploying Boafo Agent as a 24/7 AI receptionist on phone, web chat and WhatsApp, missed calls fell 78%, after-hours quote requests turned into booked jobs, and the operations team got their day back.
How a recruitment agency qualified 3x more leads with an AI receptionist
Consultants were spending half their day filtering unqualified enquiries. After Boafo Agent took over first-touch screening on web chat, WhatsApp and the main phone line, qualified leads tripled, speed-to-lead dropped from hours to under a minute, and consultants got back to placement work.
How a plumbing company never missed another emergency call
Emergency calls were going to voicemail any time the office was on a job. After Boafo Agent took over inbound on phone, web and WhatsApp, the company captured 100% of emergency calls, booked 54% more jobs, and retired a GBP 1,400-a-month answering service.
How an accounting firm reduced admin work by 63% with an AI receptionist
Partners and managers were losing hours every week to scheduling, intake and routine client questions. After Boafo Agent took over first-touch on web, phone and email, admin work dropped 63%, every enquiry was captured instantly, and partners got back to chargeable work.
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