Customer success stories

Real UK businesses running Boafo Agent live: how they cut missed enquiries, saved staff hours and recovered revenue.

Live customers

Address verification

AddressCore

AddressCore uses Boafo Agent to automate customer onboarding, support and revenue recovery while delivering a faster customer experience.

under 15s
Response time
35+
Hours saved / month
24/7
Support coverage
"Boafo Agent handles onboarding, customer questions and recovery flows without our team touching every conversation. It felt live from day one."
Mar 2025
Live in under 1 week
Hospitality

Mijays Bar

Mijays Bar runs a live Boafo AI Event Concierge, qualifying enquiries and converting website visitors into event bookings 24/7.

120+
Enquiries recovered
48
Events booked
After-hours 24/7
Coverage
"Our AI Event Concierge answers enquiries around the clock and books us private events while the bar is closed. The pipeline just keeps filling."
Sept 2025
Live in 5 days

Case studies

Logistics and freight

How a logistics company cut missed calls by 78% with a 24/7 AI receptionist

Dispatchers were drowning in repeat calls about ETAs, quotes and pickup windows. After deploying Boafo Agent as a 24/7 AI receptionist on phone, web chat and WhatsApp, missed calls fell 78%, after-hours quote requests turned into booked jobs, and the operations team got their day back.

Missed calls: -78%
After-hours enquiries captured: 100%
Average response time: 8 seconds
Recruitment and staffing

How a recruitment agency qualified 3x more leads with an AI receptionist

Consultants were spending half their day filtering unqualified enquiries. After Boafo Agent took over first-touch screening on web chat, WhatsApp and the main phone line, qualified leads tripled, speed-to-lead dropped from hours to under a minute, and consultants got back to placement work.

Qualified leads: 3x
Speed to lead: 47 seconds
Consultant hours saved: 22 / week
Trades and home services

How a plumbing company never missed another emergency call

Emergency calls were going to voicemail any time the office was on a job. After Boafo Agent took over inbound on phone, web and WhatsApp, the company captured 100% of emergency calls, booked 54% more jobs, and retired a GBP 1,400-a-month answering service.

Missed emergency calls: 0
Jobs booked: +54%
Answering service cost: -GBP 1,400 / mo
Accounting and professional services

How an accounting firm reduced admin work by 63% with an AI receptionist

Partners and managers were losing hours every week to scheduling, intake and routine client questions. After Boafo Agent took over first-touch on web, phone and email, admin work dropped 63%, every enquiry was captured instantly, and partners got back to chargeable work.

Admin work: -63%
Intake-to-meeting time: 11 minutes
Partner hours recovered: 9 / week
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