A slow reply to a website booking is a same-day job gone to someone else.
Courier work is won in minutes. Boafo is the AI website enquiry agent, answering website booking enquiries instantly, taking the collection details, and passing the booking to you before the customer goes to the next firm. Voice and telephone answering are planned capabilities and are not currently included in the standard live product.
The problem
A customer with an urgent collection does not wait. If a website enquiry sits unanswered, that booking can go to the next firm. At peak times, a steady stream of unanswered enquiries is a steady leak of paid jobs.
average value UK business decision makers placed on a single missed customer call. Source: BT Business research conducted by Populus, 2014.
See the full UK missed call statisticsWhat you get
- Website booking enquiries answered instantly, 24 hours a day
- Collection and delivery details captured and sent to you straight away
- Handles the busy periods when your team cannot get to website enquiries
- Set up for you, typically live within days once your questions and routing are agreed
- Website chat widget on your own site, with custom branding
- Lead capture with email notifications the moment an enquiry lands
- Google Sheets and configured webhooks to pass enquiries into your own systems
- Conversation summaries and lead categorisation so you can see what each enquiry was about
- Enquiry and source reporting in your dashboard
Pricing
See current plans and onboarding fees on our main pricing page.
Not happy in your first 30 days? Cancel and get a full refund, no questions asked.