The load enquiries do not stop when the office closes.
Haulage runs around the clock. Boafo is the AI website enquiry agent, answering website enquiries that come in when the office is empty, capturing the details, and helping make sure a good load enquiry does not sit unanswered. Voice and telephone answering are planned capabilities and are not currently included in the standard live product.
The problem
Backload enquiries, ETA chases, and new work land in the evenings and at weekends, exactly when there is no one at the desk. A missed enquiry is a paid load handed to a competitor who happened to answer.
average value UK business decision makers placed on a single missed customer call. Source: BT Business research conducted by Populus, 2014.
See the full UK missed call statisticsWhat you get
- Out of hours website enquiries answered, including weekends and holidays
- Load and enquiry details captured and sent to you straight away
- Website enquiries answered while your team is busy on other work
- Set up for you, typically live within days once your questions and routing are agreed
- Website chat widget on your own site, with custom branding
- Lead capture with email notifications the moment an enquiry lands
- Google Sheets and configured webhooks to pass enquiries into your own systems
- Conversation summaries and lead categorisation so you can see what each enquiry was about
- Enquiry and source reporting in your dashboard
Pricing
See current plans and onboarding fees on our main pricing page.
Not happy in your first 30 days? Cancel and get a full refund, no questions asked.