Capture the enquiry, even when the whole team is on the road.
Boafo is an AI website enquiry agent built for how transport and logistics firms actually run. It answers website chat enquiries, takes the job details, and passes them straight to you, day and night. Voice and telephone answering are planned capabilities and are not currently included in the standard live product.
The problem
In transport, the person who could answer the phone is usually driving, loading, or dealing with a shout. So calls ring out, and website enquiries can also go unanswered while the team is stretched. That is where Boafo helps today, by answering website enquiries around the clock.
The same pattern shows up in the office inbox: the same delivery status questions, collection requests and quote enquiries arriving all day and after hours. If that is your bottleneck, see customer enquiry automation for logistics back offices.
average value UK business decision makers placed on a single missed customer call. Source: BT Business research conducted by Populus, 2014.
See the full UK missed call statisticsWhat you get
- Website enquiries answered, 24 hours a day, including weekends and holidays
- Enquirer details and job information captured and sent to you straight away
- Set up for you, typically live within days once your questions and routing are agreed
- Website chat widget on your own site, with custom branding
- Lead capture with email notifications the moment an enquiry lands
- Google Sheets and configured webhooks to pass enquiries into your own systems
- Conversation summaries and lead categorisation so you can see what each enquiry was about
- Enquiry and source reporting in your dashboard
Pricing
See current plans and onboarding fees on our main pricing page.
Not happy in your first 30 days? Cancel and get a full refund, no questions asked.