Every quote enquiry answered, in any timezone.
Freight forwarding never sleeps. Boafo answers calls from clients and overseas partners at any hour, captures the enquiry, and routes it to your team so nothing waits until morning.
The problem
Enquiries land at all hours, often from partners in other timezones, and a slow reply loses the quote to a forwarder who responded first. When your team is offline, those enquiries pile up unanswered or go elsewhere.
£30 billion
estimated annual cost of missed business calls to the UK economy. Source: BT Business and YouGov UK SMB survey, 2023.
See the full UK missed call statisticsWhat you get
- Calls answered around the clock, across timezones
- Quote enquiry details captured and routed to your team straight away
- No enquiry left waiting until the office reopens
- Set up for you and live within 24 hours, with nothing for you to build
- Website chat widget on your own site, with custom branding
- Lead capture with email notifications the moment an enquiry lands
- Google Sheets integration and CRM integration on Growth
- Conversation summaries and lead categorisation so you can see what each caller wanted
- Customer recovery workflows and revenue attribution reporting
Related services
Pricing
We publish one set of plans for every page on the site. No hidden extras and no surprises.
Not happy in your first 30 days? Cancel and get a full refund, no questions asked.