AI Receptionist for Logistics Companies, Built for Freight Buyers
Boafo Agent is the AI receptionist for logistics, freight, courier and 3PL companies. It captures pallet and shipment quote requests, qualifies enterprise shipper enquiries and books calls straight into your sales team, 24/7 across UK, US, Canadian and European time zones.
Website enquiry handling, live within days. Trained on your business before launch.
What's getting in the way today
- Quote requests pile up overnight and lose to the carrier that replies first.
- Dispatch and ops get pulled into repeat 'where is my parcel?' chat all day.
- Enterprise shipper enquiries wait days for a first response.
- Peak season spikes overload customer service and burn out the team.
- Generic chatbots can't handle freight inputs like pallets, weight, postcodes or pickup windows.
How a Boafo AI Employee works for a logistics company
We train an AI Employee on your services, lanes, vehicle types and rate-card basics. It lives in a branded widget on your site and answers every visitor in seconds.
For quote requests, it collects the inputs your sales team would ask for: pallet count, weight, dimensions, collection and delivery postcodes, deadline, special handling. The clean brief lands in your inbox and Google Sheets, ready to price.
For tracking enquiries, it points customers to the right consignment number or status page and only escalates the genuine exceptions to dispatch.
For enterprise shipper enquiries, it qualifies against your ICP (volumes, lanes, contract size) and books a discovery call straight into your sales team's Google Calendar.
Example conversation
Why teams choose Boafo Agent for this
Quote-ready briefs
Pallets, weight, postcodes and deadlines collected before sales touches the lead.
24/7 first-response
Quotes captured overnight are in your inbox by 7am, ahead of competitors.
Tracking deflection
Routine 'where is my parcel?' chat handled without pulling dispatch off the floor.
Peak season cover
Conversation volume scales without adding seats to the customer service team.
B2B qualification
Enterprise shipper enquiries scored against volumes, lanes and contract size.
TMS-ready
Webhook into your TMS or CRM; out of the box delivery via email and Google Sheets.
Where the ROI shows up
In logistics, the carrier that quotes first is often the one that wins the load. A Boafo AI Employee captures and qualifies every website quote request the moment it arrives, day or night. Whether that pays for itself depends on your load values and win rate, so model it on your own numbers.
AddressCore runs a Boafo AI Employee in production today, capturing enquiries and qualifying customers from a branded widget.
See example scenarios →
Businesses running Boafo Agent live
Website questions, enquiry capture, configured qualification and booking where configured.
Learn more →Collect structured information and qualify using configured questions and business-defined rules.
Learn more →Collect appointment details and support a connected Google Calendar where configured.
Learn more →Answer website service questions, capture requirements and route enquiries to your team.
Learn more →Resolve tier-1 questions instantly on your website chat, with email handoff.
Learn more →One virtual AI receptionist on your website, trained on your business, with email handoff.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
From
£99/month
+ £499 one-time onboarding
Small businesses wanting an AI Employee on their website.
- Website chat + lead capture
- Email notifications
- Custom branding
Growth
Most popularFrom
£299/month
+ £999 one-time onboarding
Businesses that want automation, customer recovery and deeper insights.
- Everything in Starter
- Google Sheets + CRM integration
- Advanced analytics
Businesses are adopting AI employees to capture enquiries and respond faster.
A website chat agent that picks up enquiries as they arrive, qualifies them and hands the details to your team.
Explore Solutions For Your Industry
Explore possible configured website enquiry workflows for your sector.
Website quote and shipment enquiry intake for staff review; no automatic tracking or dispatch.
Explore →Collect property website enquiries and support viewing appointments where configured.
Explore →Collect website care enquiries for staff review and support booking where configured.
Explore →Collect website consultation requests and support booking where configured.
Explore →Answer website admissions questions and support tour booking where configured.
Explore →Frequently asked questions
Will it give exact freight quotes?
No. It collects the inputs your sales team needs (pallets, weight, postcodes, deadlines, handling) and sets a clear response-time expectation. Your team prices the load.
Can it integrate with our TMS?
Yes. Leads are delivered to email and Google Sheets out of the box, and we support a webhook into your TMS or CRM for tighter integration.
Does it handle tracking questions?
Yes, for routine status enquiries it points customers to the right consignment or status page, and escalates real exceptions to dispatch.
Can we route different enquiry types to different teams?
Yes. Pallet, parcel, international and enterprise enquiries can each be routed to the right inbox or salesperson.
How long to go live?
Most logistics customers are live within a week once we have your services and rate-card basics.
What does it cost?
Plans start at £99 per month flat with conversations included in your plan. Setup, training and Google Calendar wiring are included.
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