An AI Voice Agent Built for Logistics Operations
Logistics teams lose customers to missed enquiries, slow quote responses and out of hours enquiries. Boafo Agent answers every web enquiry in seconds, qualifies the request, books pickups and routes the rest to dispatch with the full transcript.
Website enquiry handling, live within days. Trained on your business before launch.
What's getting in the way today
- Missed calls from shippers and SMEs go to a competitor by morning.
- Out of hours enquiries about pickups and quotes pile up in the inbox.
- Driver update calls (ETAs, address fixes, redelivery) clog the office line.
- Quote requests take a day to come back, by which point the load has gone elsewhere.
- Booking calls drop because there is nobody to answer at 6am or 9pm.
How a Boafo AI voice agent runs your front line
Voice answering is on our roadmap and is not live today. What is live is a website AI agent trained on your services, lanes, vehicle types and pricing rules, answering enquiries on your site around the clock.
For quote requests it captures origin, destination, weight, dimensions and timing, delivers the brief to your inbox, Google Sheet or webhook, and can book a callback slot in your Google Calendar.
Driver-facing requests (ETA changes, address fixes, redelivery) are captured in a structured format and routed to dispatch, with the right reference numbers attached.
Out of hours enquiries are answered in seconds, qualified and queued for the morning so your team starts the day with hot leads rather than a backlog.
Example conversation
Why teams choose Boafo Agent for this
Built for logistics
Understands lanes, pickup windows, weights, dimensions and references.
Quotes captured cleanly
Structured brief in your inbox or CRM, ready to price.
Driver request handling
ETA changes, address fixes and redelivery captured for dispatch.
24/7 booking
Pickup and delivery slots confirmed at any hour.
Multi-language
Talks to shippers and drivers in their language, not just English.
Clean handoff
Operations only sees the enquiries that genuinely need them.
Where the ROI shows up
One captured booking can cover a month of the plan, depending on your average load value. The bigger win is the steady stream of out of hours and morning enquiries that now convert.
Built for haulage, courier, fleet and warehousing teams across the UK. Website enquiry handling is live today, voice answering is on the roadmap, and the agent is designed to feed your dispatch flow rather than replace it.
See example scenarios →
Businesses running Boafo Agent live
Website questions, enquiry capture, configured qualification and booking where configured.
Learn more →Collect structured information and qualify using configured questions and business-defined rules.
Learn more →Collect appointment details and support a connected Google Calendar where configured.
Learn more →Answer website service questions, capture requirements and route enquiries to your team.
Learn more →Resolve tier-1 questions instantly on your website chat, with email handoff.
Learn more →One virtual AI receptionist on your website, trained on your business, with email handoff.
Learn more →Simple, transparent pricing
Pick the tier that fits today, upgrade when you outgrow it. Full pricing on the pricing page.
Starter
From
£99/month
+ £499 one-time onboarding
Small businesses wanting an AI Employee on their website.
- Website chat + lead capture
- Email notifications
- Custom branding
Growth
Most popularFrom
£299/month
+ £999 one-time onboarding
Businesses that want automation, customer recovery and deeper insights.
- Everything in Starter
- Google Sheets + CRM integration
- Advanced analytics
Businesses are adopting AI employees to capture enquiries and respond faster.
A website chat agent that picks up enquiries as they arrive, qualifies them and hands the details to your team.
Frequently asked questions
What kinds of logistics businesses is this for?
Haulage, courier, last-mile, fleet operators and warehousing teams. Anywhere phone enquiries, quote requests and driver updates make or break the day.
Can it handle quote requests for unusual loads?
Yes. It captures the structured details (origin, destination, weight, dimensions, timing, special requirements) and routes the brief to a human pricer. It does not guess at prices it should not be quoting.
How does it cope with driver and delivery updates?
Where those come in through your website, ETA changes, address corrections and redelivery requests are captured against the right reference and routed to dispatch. Telephone conversations with drivers are not a live capability.
Does it integrate with our TMS or CRM?
Out of the box it pushes structured enquiries via email, Google Sheets and configured webhooks. There is no native TMS or CRM integration, so anything tighter is a custom configured workflow scoped with you.
Can it handle other languages?
The website agent can hold conversations in languages other than English so you can serve overseas shippers, with the scope agreed during onboarding. Spoken multi-language voice is not live.
How does it know our lanes and pricing?
We train it on your service catalogue, lane coverage and pricing rules during onboarding. You can update the rules at any time.
How fast can we go live?
About a week from kickoff to live, including training on your services and pricing.
What does it cost?
Plans start at £99 per month flat. There are no per-minute fees, no overage bills and no long contracts.